Baggage policy
- Passengers and Baggage
All passengers must ensure that their baggage is locked with names and addresses placed outside and inside of baggage for easy - identification and retrieval. Air Peace disclaims responsibility for any pilferage occurring on unlocked baggage.
- Checked-In Baggage allowance
- Baggage Allowance on Domestic Flights: 20kg in Economy Class and 30kg in Business Class. Baggage in excess of the weight specified above is subject to a fee of N1000 per kilogram to be paid at the Airport and before check-in.
Baggage Allowance – Regional Flights
Passengers are entitled to a free baggage allowance of 2 pieces in Economy Class (up to 23kg each) and 2 pieces in Business Class (up to 32kg each). Only the piece concept applies; per-kilogram (kg) charges do not apply. Any baggage exceeding this allowance will incur an excess baggage charge, with a flat fee of USD 100 applied per additional bag, regardless of cabin class.
- Baggage Allowance on International Flights: 2 pieces of 23kg each in Economy Class, 2 pieces of 32kg in Business and 3 pieces of 32kg in First class, except for Dubai, which is 2 pieces of 25kg each in Economy Class and 2 pieces of 32kg in Business and 3 pieces of 32kg in First class. Baggage in excess of the weight specified above shall be subject to a fee of $100 per bag to be paid at the Airport for Johannesburg, $150 per bag to be paid at the Airport for Dubai, and $220 per bag to be paid at the Airport for Mumbai.
- London Route Baggage: Checked baggage by fare class
- Economy Class: 2 x 23kg/50lbs
- Business Class: 2 x 32kg/70lbs
- First Class: 3 x 32kg/70lbs
- Baggage charges are non-refundable and non-transferable.
- Each bag must not be heavier than 32kg / 70lbs in all cabins.
- Baggage pooling/sharing allowance is permitted in the same booking only.
- Excess baggage will be charged based on weight and piece concept
- For 1-9 kg – weight concept for economy class only.
- Extra KG costs 20 USD per KG for the Lagos/Abuja-London Gatwick/London Heathrow route and 15 GBP per KG for the London Gatwick/London Heathrow-Lagos/Abuja
- In Economy cabin, only a max of 9 extra kg can be paid on a single bag since 23+9 gives 32kg, which is the max weight of a bag.
- For 10kg and above – the piece concept applies, and an extra bag(s) must be paid for.
- Extra kg cannot be purchased in business and first class cabins since the free allowance of 32 kg is the maximum weight of a single bag.
- Extra bag at the airport – 200 USD per 23kg or 32kg (Lagos/Abuja-London Gatwick/London Heathrow) and 150 GBP per 23kg or 32kg (London Gatwick/London Heathrow-Lagos/Abuja)
- Extra bag online – 150 USD per 23kg or 32kg (Lagos/Abuja-London Gatwick/London Heathrow) and 100 GBP per 23kg or 32kg (London Gatwick/London Heathrow-Lagos/Abuja) (These online prices are only valid for purchases made before 6 hours to the scheduled time of departure. Purchases made after this timeline will be charged at the airport rate)
- Air Peace reserves the right to review these limits and /or the excess charges/fees payable in accordance with changes in our operational costs.
- Baggage Allowance on Domestic Flights: 20kg in Economy Class and 30kg in Business Class. Baggage in excess of the weight specified above is subject to a fee of N1000 per kilogram to be paid at the Airport and before check-in.
- For itineraries that include both domestic and international segments booked together under a single ticket (through fare), the international baggage allowance will apply to the entire journey, provided that the connection time between the domestic and international flights does not exceed 30 hours.
- Any luggage, whether allowed luggage and/or excess luggage, that cannot be carried on the same flight with you due to weight restrictions, shall be transported on the next available flight.
- Cabin Baggage:
- Each Adult or Child passenger is allowed to carry only one piece of hand luggage weighing not more than 6kg in Economy class and 10kg in Business class (on Domestic and Regional Flights) with a size not exceeding 45x33x20cm, in addition to a carry-on purse or handbag or Laptop not exceeding a weight limit of 2 kg.
- For international flights, allowable hand luggage shall be 10kg a small handbag for Economy Class, and 14kg + a small handbag for First and Business Class not exceeding a weight limit of 4 kg.
- It is the responsibility of the passengers to ensure the safety of their carry-on baggage. We are not liable for any damage, destruction or loss of any of your personal belongings in consequence of your leaving such unattended in any of our aircraft, property, airport facilities, or vehicles.
- We reserve the right to request that a carry-on baggage be checked in where the crew or our staff reasonably believes that such carry-on baggage will not fit into the cabin overhead cargo hold. Where this is the case, the passenger shall remove ALL valuables from such baggage BEFORE handing it over for check-in. We will not accept liability for any damage, loss or destruction of any such valuables in consequence of your failure to remove them from your baggage before handing them over for check-in.
- Other baggage requirements
- Infants pay 10% of the adult ticket fare in all Classes and are entitled to a maximum of 10kg of luggage in either Economy class or Business Class. This infant luggage can be checked in or used as carry-on baggage.
- Each Adult or Child passenger is allowed to carry only one piece of hand luggage weighing not more than 6kg in Economy class and 10kg in Business (on Domestic and Regional Flights) with a size not exceeding 45x33x20cm, in addition to a carry-on purse or handbag or Laptop.
- For international flights, allowable hand luggage shall be 10kg + a small handbag for Economy Class, and 14kg + a small handbag for First and Business Class.
- Polypropylene bags (commonly known as ‘Ghana Must Go’) must be bubble-wrapped after acceptance at the check-in counter.
- Unless explicitly stated, Air Peace does not offer hotel accommodation for connecting flights. Similarly, checked-in baggage will only be tagged to the first port of arrival. Passengers must claim their bags and proceed to check in for the onward journey.
- Items Unacceptable as Baggage:
Passengers shall not include in their baggage items which are likely to endanger the aircraft or persons or property on board the aircraft, such as explosives, compressed gases, corrosives, oxidizing, radioactive or magnetized materials, materials that are easily ignited, poisonous, offensive or irritating substances, liquids (to the allowable volume), or those specified in the Dangerous Goods Regulations of the International Civil Aviation Organization (ICAO) and the International Air Transport Association (IATA), items the carriage of which is prohibited by the applicable laws, regulations or orders of any state to be flown from, to or over; items which in the opinion of Air Peace are unsuitable for carriage by reason of their weight, size or character, such as fragile or perishable items.
- Items Unacceptable as Baggage:
- If the passenger is in possession of, or if his baggage includes any
arms and/or munitions, he shall present them to Air Peace for inspection
prior to commencement of carriage. If Air Peace accepts such items for
carriage, it may require them to be delivered to and remain in its
custody until the passenger’s arrival at the airport building at the
place of destination. - Passengers shall not include in check-in baggage perishable or fragile
objects. Passengers are expected to carry their valuables on board the
aircraft as carry-on baggage. Air Peace does not accept liability for
any damage to any such property prohibited under this paragraph. We
shall not accept liability for damage, loss, or destruction of any of
the following articles if contained in check-in baggage unless properly
packaged for air transport, declared and a special premium paid
therefor:
- Electronic devices (including but not limited to laptops, cameras, mobile phones, tablets, spare lithium batteries, ear pods, chargers, power banks)
- Perishables (includes any item which has the propensity to decay when
left in the bag). - Money
- Jewelries, precious metals, glass or silverware and other valuables
- Share Certificates, Negotiable Instruments (documents guaranteeing the
payment of a specific amount of money) or securities. - Medication or medical equipment required inflight or during your trip
- Spectacles, sunglasses or contact lens.
- Keys
- Business Documents, passports, and other identification documents.
- Unique or high value items (including designer wears, paintings,
perfumes, and irreplaceable items). Air Peace is not liable for loss,
damage, or delay in delivery of high-value, fragile or perishable
items.
- Right to Refuse Carriage or refusal to carry a passenger or baggage
- In our reasonable discretion and without any liability whatsoever,
we may refuse to carry you for safety reasons, or if you become
unruly, or become a nuisance to other passengers or due to your
conduct, physical / psychological / mental state, or your age, it
becomes unsafe or risky to have you onboard.- Air Peace may refuse carriage of baggage of such prohibited
items described above and may refuse further carriage of any
such items on discovery thereof. - Air Peace may refuse to carry as baggage any item because of its
size, shape, weight, or character, without liability. - Unless advance arrangements for its carriage have been made with
us, we may carry on later flights, baggage which is in excess of
the applicable free allowance. - Air Peace may refuse to accept baggage as checked baggage unless
it is properly packed in suitcases or other similar containers
to ensure safe carriage with ordinary care in handling. All Matted Woven Bags must be securely wrapped and clearly labelled with the passenger’s full name and booking details for proper identification.
We shall not be liable for any Matted Woven Bag that does not meet the required acceptance standard for carriage, including security, safety or packaging requirements.
- For reasons of safety and security, Air Peace may request the
passenger to permit a search to be made on his person and / or
baggage, and may search or have searched the passenger’s baggage
in his absence if the passenger is not available, for the
purpose of determining whether he is in possession of, or
whether his baggage contains any item described in 8(e) above or
any arms or munitions which have not been presented to Air Peace
in accordance with Paragraph 8(f) above. If the passenger is
unwilling to comply with such request, Air Peace may refuse to
carry the passenger and /or their baggage. - We may also refuse carriage of any luggage on grounds of safety
as it relates to the allowable aircraft weight. - Losses and Damages
- We are not liable for damage sustained in the event of the
destruction or loss of, or damage to, checked in baggage
unless the event which caused the damage so sustained took
place during the carriage by air and Air Peace or its staff
caused the event with the intention of causing damage. - We will not be liable for destruction, loss or damage that
results from an inherent defect, quality, or vice of the
baggage. We are not liable for conditions that result from:- Normal wear and tear
- Minor cuts, scratches, scuffs, dents, and soil
- Damage to wheels, feet, extending handles and items of
fragile or perishable nature - Damage as a result of over-packed bags
- Loss of external locks, pull straps, security straps, or
zipper tabs - Manufacturer’s defects
- Damage to prams, strollers, folding wagons when carried as checked baggage.
- Damage caused by the fair wear and tear resulting from usual and normal riguors of transportation by air.
- Our liability for damage will be negated / extinguished /
reduced by any negligence on your part which may have caused
or contributed to the damage in accordance with the
applicable law. - We will not be liable for any damage which is solely due to
the negligence or other wrongful act or omission of a third
party. - We will not be liable for:
- Damage to unchecked baggage unless the damage is caused
by our negligence and with the intention to cause harm. - Defective packing of the bag by any one aside from the
carrier or its servant or agents. - Damage arising from an act or war, disturbance, or armed
conflict. - Damage arising from an act of public authority carried
out in connection with the entry, exit or transit of the
baggage / cargo.
- Damage to unchecked baggage unless the damage is caused
- Our liability in the case of damage to checked baggage shall
be limited to maximum value provided by the Nigerian Civil
Aviation Act or the Nigerian Civil Aviation Regulations
(NCARs) unless you have made a special declaration of higher
value at check-in and paid a supplementary fee therefore. - We are also not liable for damage to articles not permitted
to be contained in check-in baggage as listed in section 8
(e) & (g) above which we reasonably consider to be
unsuitable for carriage because they are dangerous, unsafe
or by reason of their weight, size, shape or character, or
which are fragile or perishable having regard to, among
other things, the type of aircraft being used. - We will not be liable for the loss or damage on any
prohibited item and any damage occasioned by such prohibited
item shall be borne by the passenger. - We will not be liable for items taken from passengers or
their baggage by airport security personnel acting in
accordance with government or international regulations,
whether or not any such items are subsequently retained or
destroyed by such airport security personnel or are passed
by such airport security personnel to us. - If a passenger’s baggage is accepted by the passenger
without complaint at the time of delivery, this will be
prima facie evidence that the baggage has been delivered in
good condition and in accordance with the Conditions of
Contract. If the baggage is damaged, the passenger must
write and complain to us immediately i.e., before leaving
the arrival terminal. - A report of missing, damaged or pilferage to checked baggage must be made directly to us on arrival before leaving the airport. To process your missing and damaged baggage claim, you must file a Property Irregularity Report form before leaving the airport.
- To retrieve delayed or missing baggage, you are required to present the baggage tag at the airport.”
- Any baggage not found within 7 days for domestic flight and
21 days for international flight is presumed to be lost. - Compensation for lost or damaged bags shall be in accordance
with the procedure laid down by the Nigerian Civil Aviation
Act, and the Nigerian Civil Aviation Regulations (NCARs). - Wherever the Warsaw Convention or the Montreal Convention applies to your carriage, our liability will be subject to the rules and limitations of the applicable convention.
- For all claims for compensation concerning baggage, you must provide us with any information we may request to assess the eligibility of your claim for compensation and the amount of any compensation to be paid.
- Regarding physical damage to baggage, you must retain and if requested by us, we will examine the affected baggage in order for us to assess the nature, extent and reparability of the damage.
- Where required, all claims for compensation for damage to baggage must be accompanied by an itemised list of each affected item by age, description together with proof of purchase or ownership of all such items.
- All claims made under the Montreal convention must be proven by documented proof of purchase, including date and price of purchase. Depreciation will be deducted.
- In any event, any portion of the value of your baggage above our applicable limit of liability should be insured by you prior to travel.
- We will be wholly exonerated from liability if the damage was caused or contributed to by your negligence, misconduct, wrongful act or omission, or that it resulted from the negligence or misconduct of a third party, or that we took certain measures to avoid the Damage or that it was impossible to take such measures.
- Your failure to fully comply with the relevant requirements of article XIV- XX, may adversely affect the amount of any compensation to which you may be entitled.
- Except where you have specially declared the contents of your checked baggage and paid the supplementary fee thereof, compensation for, lost checked baggage shall be processed considering the weight of the baggage.
- We are not liable for damage sustained in the event of the
- Air Peace may refuse carriage of baggage of such prohibited
- In our reasonable discretion and without any liability whatsoever,
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